In order to provide you the best service and take advantage of the 15 minute consultation please have the following information available.

1. What are your current water parameter readings for:
   1. Nitrite
   2. Nitrate
   3. Ammonia
   4. Solids PPM
2. When was your last tank service?
3. Have you recently changed food,?
4. Have you recently added any new water treatments or chemicals?