Field manualSouthern California, since 1998

Ten forum answers. One that fits your tank.

Show an experienced aquarium professional what you are seeing, share your water readings, and get practical next steps in a focused 15-minute video call.

Advice first. No equipment upsell.

A porcupine puffer fish looking straight at the camera in a dark aquarium
The look every keeper knows.
Sample test sheet75 gal · freshwater
  1. NH₃Ammonia0.25 ppm
  2. NO₂Nitrite0 ppm
  3. NO₃Nitrate40 ppm
  4. pHpH7.8

Bring readings like these to the call and the 15 minutes go a long way.

01Start with the symptom

What are you seeing?

Start with a practical guide. If your tank does not fit the typical pattern, send the details and we will help you narrow it down.

  1. 01The water turned greenLight, nutrients, filtration
  2. 02A fish stopped eatingStress, water quality, illness
  3. 03Cloudy eyesWater quality, infection, injury
  4. 04The cycle will not settleAmmonia, nitrite, nitrate
  5. 05Something is leakingPlumbing, seams, pumps

02How a consult works

Fifteen minutes, one camera, one plan.

  1. 01

    Send the details

    Describe the tank, what changed, and any water readings you have. It takes a few minutes.

  2. 02

    Meet by video

    Point the camera at the tank, the filter, and the test kit. A trained eye sees what a forum thread cannot.

  3. 03

    Leave with a plan

    One prioritized next step, and a clear list of what to skip. Advice first, no equipment upsell.

Aquarium expert Brian Hoover with client Howie MandelBrian Hoover · Aquatic Contractors

04Who you will talk to

Experience that is useful in the next fifteen minutes.

Brian Hoover of Aquatic Contractors has spent more than 25 years building and servicing complex aquariums across Southern California. Aquarium Helpline turns that field experience into direct, focused troubleshooting you can use at home.

“Most calls can be diagnosed over video once we can see the tank and the water readings.”
25+
years servicing aquariums
7
days a week, 8am to 9pm PT
15
focused minutes per call
1
clear next step to take home
Why we built Aquarium Helpline